REFUNDS AND EXCHANGES * SLOT MACHINES – PINBALL MACHINES – USED ARCADE GAMES – USED JUKE BOXES All sales are final on Slot Machines, Pinball Machines, Used Arcade Games, and Used Juke Boxes and will not be refunded unless fault of Slots, Billiards & More during shipping. Please see our warranty below and note - some sale machines only come with a limited 30 day warranty. All return freight to be prepaid by customer. As all slot machines, pinball machines, arcade games and juke boxes are used and refurbished into working condition. Please expect minor blemishes. * POOL TABLES – MULTI-USE GAME TABLES – ALL OTHER NEW GAME TABLES Refunds available on Manufacturers Defects; Exchanges or returns must be completed within 7 days of receipt of merchandise; Return freight to be prepaid by customer; All tables must be returned in unused condition with no wear or tear, excluding manufacturers defect; Must be returned in original packaging; Restocking fees of up to 25% may apply. * NEW ARCADE GAMES Refunds available on Manufacturers Defects; Exchanges or returns must be completed within 7 days of receipt of merchandise; Return freight to be prepaid by customer; All games must be returned in unused condition with no wear or tear, excluding manufacturers defect; Must be returned in original packaging; Restocking fees of up to 25% may apply. *ALL OTHER ITEMS Refunds available within 7 days of receipt of merchandise; Defect must be reported within 24 hours of receipt; Return freight to be prepaid by customer;All items must be returned in unused condition with no wear or tear; must be returned in original packaging; restocking fees of 15% may apply. SHIPPING Shipping for all FREIGHT items is a flat rate fee for terminal to terminal shipping. Customer must pick merchandise up at terminal or pay an additional fee to have the merchandise shipped to their front door. For customers living in the Phoenix metropolitan area delivery is available within the Phoenix Metropolitan Area. All in stock items are shipped within 2 business days from receipt of purchase.Time of freight can vary depending on the distance from the store and inclement weather.The shipping destination for most items is FOB 16495 N. Scottsdale Rd.Ste 5B-3 Scottsdale, AZ 85254. All NON STOCK items are shipped when completed with manufacturing.For most game tables this can take 4-6 weeks, depending on the item purchased. All in stock, non-freight shipping items will be shipped within 2 business days from receipt of purchase.It will be shipped through UPS or FEDEX for tracking purposes from 16495 N. Scottsdale Rd. Ste 5B-3 Scottsdale, AZ 85254. All NON STOCK, non-freight items will be shipped when received from supplier, which is usually 1-2 weeks.
DEPARTMENT OF JUSTICE REGISTERED We hold a current registration with the United States Department of Justice. Since gambling is highly regulated, having this license means we are operating our business with the approval of the government.
LEGAL INFORMATION/LEGAL STATES – SLOT MACHINES ONLY We observe all the state slot machine regulations. Any machine purchased cannot be used for gambling and will be used solely for home entertainment. The sale or even ownership of coin-operated slot machines is regulated or forbidden in a number of states, even for personal in-home use. The laws are often complex and violators may be subject to criminal penalties. Out of respect for these laws, we will not permit the sale of coin-operated slot machines to anyone in a forbidden state. Any order for a machine in a forbidden state will be cancelled, no exceptions.
Please also be advised that most state laws do not differentiate between coins, tokens, slugs, etc. and if slot machines, or gaming devices, are illegal in your state, we cannot ship or convert said machine to a token device. Only machines matching the legal description in your state will be shipped.
All slot machines purchased through Slots, Billiards & More, 480playnow.com, arizonaslotmachines.com or phoenixslotmachines.com are to be used for home entertainment only, not gambling.
WARRANTY & SERVICE
SLOT MACHINES We offer technical service over the phone and we can e-mail you detailed instructions to help you trouble shoot any problems you may run into. All of our machines are covered under a one year labor, 90 day parts warranty, SHIPPING NOT INCLUDED. ALL SLOT MACHINES ON SALE COME WITH A 30 DAY WARRANTY LABOR & PARTS, SHIPPING NOT INCLUDED. All slot machines run on normal household current. However, we do require all machines to have at least a 760 joule surge suppressor (not a power strip) to keep the warranty valid. If you would like to purchase a surge suppressor, please purchase one in our online store. Covered under warranty: All parts that deal with the functionality of said slot machine, excluding hoppers due to hopper jams. Not covered is broken glass, broken cases or any other cosmetic issue, unless fault is that of shipping company or Slots, Billiards & More. All machines are RECONDITIONED and may have some natural blemishes considering they came off of a casino floor.
POOL CUES & ACCESSORIES All pool cues and accessories can be ordered online. However, if the cues or accessories are out of stock, we will contact you within 24 hours to notify you of this problem. You may change your order at this time or receive a full refund. Once cues or accessories are shipped and received the customer is responsible for all damage to product unless notifying www.480playnow.com upon receipt of damaged goods.
USED ARCADE GAMES & PINBALL MACHINES All arcade games & pinball machines have left the store in working condition. Each arcade game & pinball comes with a 30 complete warranty. All shipping of parts between parties is to be prepaid by the purchaser of the arcade game. Any defect due to shipping not reported within 24 hours is at no fault of shipper (www.480playnow.com, Slots, Billiards & More, www.phoenixslotmachines.com, www.arizonaslotmachines.com).
POOL TABLES, MULTI-USE GAME TABLES, NEW ARCADES & ALL OTHER GAME TABLES New game tables all come with a manufacturers warranty.Any defects for these products are to be reported within 24 hours of receipt to Slots, Billiards & More (480playnow.com) and any faulty manufacturing in the stated warranty period is to be reported to either Slots, Billiards & More or to manufacturer.Manufacturer warranty applies.All shipping is to be prepaid by customer.